Returns

You can return your order within 14 days of receipt. Shipping costs are your responsibility, and we recommend using a track and trace service. After receiving your return request, we will contact you with the shipping address.

Once we receive the returned item, we will process your refund within 5 business days to your selected payment method.

Registering your return

Please register your return using the form below. Include the order number, patch you would like to return, and the reason of the return.

FAQ

What are the shipping times?

Orders within The Netherlands are typically delivered within 1-3 business days, while orders to other European Union (EU) countries usually arrive within 3-10 business days.

Where is my order?

Currently, we do not offer a tracking or trace service for orders. This decision has been made to keep shipping costs as low as possible for our customers. Rest assured, we strive to deliver orders efficiently, with delivery times typically being 1-3 business days within The Netherlands and 3-10 business days for orders to other European Union (EU) countries.

What is the size of this patch?

The dimensions of a particular iron-on patch can be located on the product page of that specific patch.