Returns

You can return the order within 14 days of receipt. Shipping costs are for your own account. We recommend using track and trace.

For a speedy handling, we request that you register the return using the form below. Once you have done this, you can send the order (or part of it) to the address below:

Patchy Returns
Van Woustraat 203-3
1074 AN Amsterdam
The Netherlands

After receiving your return, we will refund the amount within 5 business days to your chosen payment method.

Register your return

Please register your return using the form below. Include the order number, patch you would like to return, and the reason of the return.

Contact form

FAQ

What are the shipping times?

Orders within The Netherlands are typically delivered within 1-3 business days, while orders to other European Union (EU) countries usually arrive within 3-10 business days.

Where is my order?

Currently, we do not offer a tracking or trace service for orders. This decision has been made to keep shipping costs as low as possible for our customers. Rest assured, we strive to deliver orders efficiently, with delivery times typically being 1-3 business days within The Netherlands and 3-10 business days for orders to other European Union (EU) countries.

What is the size of this patch?

The dimensions of a particular iron-on patch can be located on the product page of that specific patch.