{"id":698,"date":"2026-07-08T20:23:20","date_gmt":"2026-07-08T20:23:20","guid":{"rendered":""},"modified":"2026-07-22T18:43:40","modified_gmt":"2026-07-22T18:43:40","slug":"verzending-retourneren","status":"publish","type":"page","link":"https:\/\/patchy.co\/nl\/verzending-retourneren\/","title":{"rendered":"Verzending &#038; Retourneren"},"content":{"rendered":"<p class=\"prose-updated\">Laatst bijgewerkt juli 2026<\/p>\n<p>Alles wat je moet weten over hoe we je patches versturen en hoe retourneren werkt.<\/p>\n<h2>Verzending<\/h2>\n<p>We verzenden vanuit Nederland naar adressen in de hele EU, plus Zwitserland en Noorwegen. Bestellingen op werkdagen worden snel verzonden en je krijgt een e-mail zodra je pakketje onderweg is.<\/p>\n<p><strong>Verwachte levertijd<\/strong> (in werkdagen, na verzending):<\/p>\n<ul>\n<li>Nederland &amp; Belgi\u00eb \u2014 1\u20133 werkdagen<\/li>\n<li>Rest van de EU \u2014 3\u201310 werkdagen<\/li>\n<li>Zwitserland &amp; Noorwegen \u2014 3\u201310 werkdagen, plus douaneafhandeling<\/li>\n<\/ul>\n<p><strong>Verzendkosten:<\/strong><\/p>\n<ul>\n<li>Nederland &amp; Belgi\u00eb \u2014 \u20ac2,95<\/li>\n<li>Rest van de EU \u2014 \u20ac3,95<\/li>\n<li>Zwitserland &amp; Noorwegen \u2014 \u20ac3,95<\/li>\n<li><strong>Gratis verzending<\/strong> bij elke bestelling vanaf \u20ac20 (EU-adressen)<\/li>\n<\/ul>\n<p>Bestellingen naar Zwitserland en Noorwegen gaan buiten de EU-douane-unie, dus er kunnen bij bezorging invoer-btw of douanekosten in rekening worden gebracht \u2014 die worden bepaald door het land van bestemming en zitten niet in je ordertotaal.<\/p>\n<p>Patches worden met de gewone post verstuurd, dus live track &amp; trace is niet beschikbaar \u2014 maar de bezorgindicator op je accountpagina loopt met de dagen mee.<\/p>\n<h2>Retourneren<\/h2>\n<p>Toch van gedachten veranderd? Je kunt je bestelling binnen <strong>30 dagen<\/strong> na ontvangst retourneren, in de originele staat.<\/p>\n<p><strong>Zo start je een retour:<\/strong> stuur ons een bericht via ons <a href=\"https:\/\/patchy.co\/nl\/contact-nl\/\">contactformulier<\/a> met je bestelnummer, welke patch(es) je wilt retourneren en de reden. We sturen je het retouradres.<\/p>\n<p>De retourkosten zijn voor eigen rekening. We raden een verzending met track &amp; trace aan, want we kunnen alleen items terugbetalen die ons bereiken.<\/p>\n<p><strong>Terugbetaling:<\/strong> zodra je retour binnen is, verwerken we je terugbetaling binnen <strong>5 werkdagen<\/strong> via je oorspronkelijke betaalmethode.<\/p>\n<h2>Beschadigd of verkeerd artikel<\/h2>\n<p>Is er iets beschadigd aangekomen, of hebben we de verkeerde patch gestuurd? Onze excuses! Laat het ons binnen 30 dagen weten met een foto en je bestelnummer, dan regelen we een vervanging of terugbetaling \u2014 je hoeft niet eerst iets terug te sturen.<\/p>\n<div class=\"prose-footer\">\n<p>Nog een vraag? Mail ons op <a href=\"mailto:service@patchy.co\">service@patchy.co<\/a> \u2014 we reageren binnen \u00e9\u00e9n werkdag.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Laatst bijgewerkt juli 2026 Alles wat je moet weten over hoe we je patches versturen en hoe retourneren werkt. Verzending We verzenden vanuit Nederland naar adressen in de hele EU, plus Zwitserland en Noorwegen. Bestellingen op werkdagen worden snel verzonden en je krijgt een e-mail zodra je pakketje onderweg is. Verwachte levertijd (in werkdagen, na [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-698","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verzending &amp; Retourneren - Patchy<\/title>\n<meta name=\"description\" content=\"Laatst bijgewerkt juli 2026 Alles wat je moet weten over hoe we je patches versturen en hoe retourneren werkt. 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